To make use of this service, you should make sure Samsung Cloud is activated on your device. If you’re unable to retrieve your lost device, you can also try to remotely back up your data.
How can I back up my data or wipe a lost device?
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If you think your device might be on the move, select “Track location.” You will then be able to receive an automated update on it’s location every 15 minutes. In addition, you can have a contact message and phone number appear on the screen so that anyone finding the device can reach you. You can also prevent others from powering the device off, so that it’s location can still be tracked. If you are concerned your device may have been unlocked, Find My Mobile lets you remotely lock it. Lock screen, prevent power off, and show a contact message You device will sound at maximum volume even if it is set to mute or vibrate mode. If you think you have misplaced your phone nearby, you can tap “Ring” within the Find My Mobile service. This can be helpful for retrieving a lost device, as long as it is not on the move. However, if you opted in to the “Send last location” feature, your device should have automatically sent its location to the Find My Mobile server when the battery life fell to around 20 percent. If your battery has already died, Find My Mobile won’t be able to identify the current location of your device. You should log in as soon as you discover your device is missing to give yourself the best chance of locating it. Note that location tracking and other features of Find My Mobile will only work if your lost device is turned on and connected to a cellular or Wi-Fi network. You’ll also see the device’s current status, including network connectivity and battery life. If your device’s location is found, it will be indicated on the map. You’ll then see a list of any Samsung devices for which you have activated Find My Mobile. Once activated, you can visit the Find My Mobile service on any web browser to locate your Samsung device.Īgain, you’ll first log in to your Samsung account. How do I use Find My Mobile to locate my phone? Many of the same features are available on both services. With Find My Device, you’ll simply log into your Google account instead. Note that on some mobile carriers, the Google Find My Device service might be offered in place of Samsung Find My Mobile within your Settings menu. You’ll then be given the opportunity to opt in to several features, including “Remote unlock” and “Send last location.” Keep reading for more details on those.From there, tap the “Find My Mobile” option and toggle “on.” You’ll need to enter your Samsung account details, or you can easily create an account if you don’t already have one.On your Galaxy mobile device, open Settings and tap into the “Biometrics and security” menu.Getting started is as simple as a few clicks: Samsung Find My Mobile uses location information collected by Google, as well as data passing through wireless networks, in order to identify where a mobile device might have been accidentally left behind or even stolen. Talk to an expert How does it locate my lost or stolen device?
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Samsung’s Find My Mobile is a free service that is accessed via your Samsung account and allows you to locate, remotely backup and wipe data on a registered Galaxy mobile device. Here’s a rundown on what you need to know about using Samsung’s Find My Mobile service: What is the Find My Mobile service? And if you’re just unboxing a new Galaxy S23 for the first time, switching on Find My Mobile should be one of the first things you do. If you don’t have the mobile device management (MDM) tools and other security protocols in place that are typical of a larger enterprise, the Find My Mobile app could offer the peace of mind you need. This is one of the reasons businesses should be as aware as consumers of location tracking solutions like Samsung’s Find My Mobile. When someone who loses their mobile device manages to get it back, it’s not uncommon to hear them say something along the lines of, “Thank goodness - my life is in there!” It would be accurate to add that, in many cases, access to their company’s entire data stack resides on the device as well.
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